OpenArt — a powerful creative hub with a billing problem
OpenArt is a browser platform that brings a claimed 100+ models for images, video and audio under a single credit balance: Nano Banana, Seedream, DALL·E 3, Ideogram (images), Kling 2.6, Veo 3, Hailuo (video) and voiceovers. Beyond generation there is a powerful editor (inpainting, upscaling, variations, style change) and custom model training. But people love OpenArt mainly for two things — consistent characters and One-Click Stories.
Strengths
Consistent Characters is one of the best tools on the market: save a character and drop it into new scenes, outfits and lighting with no face drift (users keep one hero across 20+ scenes and call it "almost magic"). One-Click Stories automates the whole "storyline → video" pipeline with almost no manual work — illustrators and storytellers love it. Add a wide model selection and a handy editor in one window.
Pricing
There is a free tier with limited daily credits. Paid monthly (per seat): Essential — $14 (4,000 credits), Advanced — $29 (12,000), Infinite — $56 (24,000, most popular), Wonder — $240 (106,000). Billed annually it is 50% off: $7 / $14.5 / $28 / $120 a month. Credits can be topped up (from Advanced), commercial rights come with Advanced, priority support with Infinite.
The main problem — billing
Reviews are sharply polarized: ~3.7/5 on Trustpilot, with nearly half at 5★ and about 40% at 1★ and almost nothing in between. The root of the negativity is payments: reports of charges after cancellation and even on the free plan ($0, 40 credits), no reminders before renewal and no invoices, and refusal to refund "spent" credits. Some call it a scam and only recover their money via a bank chargeback. Price hikes and shrinking credits add to the frustration. Support is unpredictable — some get a same-day refund, others get no reply.
Verdict
OpenArt is genuinely powerful and versatile, especially for characters and storytelling, and many users are delighted. But treat the money side carefully: watch the renewal date, do not keep a card on file if you are not using it, and go straight to your bank if a dispute arises. Net result — 7.1: an excellent product dragged down by its billing reputation.